So my package was not delivered to my home last Saturday I was told to wait 5 days and I could get them reshipped, but it would have not came in time for the festival I was going to attend. I had the great displeasure of talking with a customer service representative named Maeve who informed me that Although I provided legitimate proof that the package was delivered no where near my home I would have to wait up to SIXTEEN days for them to conduct an investigation that was already pretty clearly cut that the package was not delivered. This was my first time ordering and seriously my last. They stated we need package insurance for a refund, which feels scammy because if we receive the package do we get a refund for the insurance? answer is no. The second rep Ellie however was absolutely amazing and super kind.
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Women's boutique featuring globally inspired jewelry and clothing.
