bca.co.uk

1.3
1.3 Based on 41 reviews

Physical and online car, van, motorbike, caravan and motorhome auctions across the UK...

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Jamie
Failed collection of lease car for a 2nd time!

I am beyond frustrated trying to have my lease vehicle collected - every time I have called I am clearly being lied to.My vehicle was scheduled to be collected on Friday - the driver was a no-show and apparently couldn’t be contacted all day. I had to take annual leave to cover the time.I arranged for collection today at my work address at - after being told delivery was estimated at 4pm, I called at 16.40 as I still hadn’t received a call from a driver.Now, 5 calls later I am told no information can be confirmed as the lease is in my wife’s name. How has this suddenly become an issue?When will the vehicle be collected?It is no longer insuredIt is sure it run out of its MOT on the 8th of NovI honestly think I am being lied to, or you simply do not know what you are talking about. An absolute disgrace!

1
Date of experience: Nov 05, 2025

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