bo-ha.com

2.5
2.5 Based on 41 reviews

...

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Hale Morgan
Look good but many hidden issues

I ordered one light to just see if this pricing for unique designs was reliable. The light came(to Canada); the build quality of the light itself for the price is OK and the design is as shown on the website. However my main issue is the product most likely comes from China directly. There is only one Chinese sticker on the light; nothing in English. There was also no instruction or a single piece of paper explaining what kind of power etc. the light needs. This means it does not have US or Canada certification and you can potentially get in trouble using this light for a project. Turned out it was a low-voltage light and there is no transformer on the light and you have to add that separately which is ridiculous for a wall sconce. This makes installation hard, costly and complicated for no reason. AND the main issue being there is no specification on the website for the lights; looks like the people selling it don't have any idea how the light is manufactured. I emailed the customer service to get some explanation or guide as to how I should install the light and what was the specs of the light and got no answer. These issues make me rate this company extremely unreliable and unprofessional.

2
Date of experience: Nov 06, 2024

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