Review Time
Similar to other experiences shared here, I purchased gift cards from a company using this service, and the money was immediately deducted from my account, but I never received any email confirmation or the gift cards. I called the company, and they claimed to have no record of my purchase, even though it clearly appears on my bank statement. Something fraudulent is happening here. Stay away!
I paid for a digital gift card that was never delivered.The money was taken from my bank account, but the gift card was not accessible.Despite multiple attempts to contact customer support by email, I received no reply at all.This company shows a complete lack of professionalism. Stay away.
Ordered an e card for a chrstmas present for my niece and much to my embarrassment it was never sent out. The money was taken from my account though! Really disappointed. Update: after raising this directly with Boots the voucher was finally sent out on 31.12.25 - 7 days later than I ordered it for.
Having to add to the negative reviews here as there is seemingly no way otherwise to get in touch with the company. Received a voucher as a holiday gift from work activated it and the balance was shown online. Went to use it instore and had a 0 balance (embarrassing) and then looking for who to contact to get this amended leads you down a rabbithole of nothingnessUPDATE 02.01 request for futher information was sent in the middle of the christmas holidays with a 3 day deadline. Happy to provide further information if a new link is sent
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday which is almost 4 weeks now. Asked for refund on 2 cards that we suppose to be mailed. Instead they canceled all cards including ecards that were actually received but not used yet. What an awful way to do business.
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
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