This company is a rip-off. AFTER they get your payment, they say it will be weeks before your item is delivered. When you want to cancel, they tell you that you cannot. The item finally arrives: You have ordered and paid for a silk long underwear set. What arrives are two articles of clothing with no tags and labels are in Chinese which translate to 95% viscose, 5% rayon. NOT SILK. The “customer service” people do not acknowledge this. EVER. No matter how many times you mention it in emails. When I filed a dispute with my credit card company and informed them, THEN they suddenly were able to provide a return address IN CHINA. Even though the return address on the envelope the garment arrived in was in the U.S. This company is absolutely the worst! The lies and flip flopping would be funny except I am out $50 and have wasted a lot of time arguing and having my legitimate concerns ignored. And I HATE being ripped off!
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