couture-moda.com

1.1
1.1 Based on 529 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Iona S.
Impossible to get a refund - DO NOT USE THIS SITE!

I ordered a dress in 3 different colours but when they arrived they looked completely different to the photos and were extremely poor quality. My main problem came in trying to return them and get a refund. It cost me £25 to do a Royal Mail Tracked Delivery and the return has now been stuck at Chinese customs for over a month with the company refusing to process my refund until it arrives at their warehouse. They should NOT have a Returns system that is so expensive, lengthy and difficult. I will never use this site again and warn others not to.

1
Date of experience: May 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More