craftyzenith.com

3.6
3.6 Based on 21 reviews

...

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Average Rating

3.6

/
5

21 Reviews

5 Star
33%
4 Star
38%
3 Star
5%
2 Star
0%
1 Star
24%

Filtered Reviews

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Review Time

Chas Baker
Excellent and professional service

My experience was greatly enhanced by the quick responses from the company, which handles every request or order efficiently. Receiving my order has made me very happy, and I will continue to cooperate whenever I need to order.

5
Date of experience: Sep 01, 2025
David
Swift solution to my financial issue

I received a fast solution to my expense dilemma.

4
Date of experience: Aug 27, 2025
Marlene Dawson
Am being harassed by this company to…

Am being harassed by this company to remove my review because they have refunded my money. Not happening because people need to be aware of this business. Just read other reviews

1
Date of experience: Aug 06, 2025
Sharka
Great Support

Escalation team is handling my issue .. the agent Claire is very helpful

4
Date of experience: Aug 01, 2025
Hany Solyman
Scam site

You are scammers who illegally take money and delay refunds by forcing customers to give them high ratings even though all their products are useless and seem to be for fraud only.

1
Date of experience: Aug 01, 2025
Eve Scott
I ordered an “Air Backpack” through a…

I ordered an “Air Backpack” through a YouTube craftyzenith advertisement, which displayed a price of 38 SAR at checkout. However, I was charged 77 SAR instead. The Apple Pay notification reflected a $9.99 deduction. Unfortunately, the full amount was ultimately withdrawn by CraftyZenith. As expected, they classified part of the charge as a subscription, and according to their terms and conditions, the remaining amount is non-refundable. This feels like a deceptive and unethical practice.After numerous email exchanges, they finally agreed to cancel my subscription—but even for that, they deducted (22.55 SAR) money from my account. Despite all the back-and-forth, I only got a small portion of the stolen amount(36.43 SAR) refunded. I strongly advise others not to be misled by their ads—they’re just out to take your money. It feels more like gambling than a service. I had no choice but to close my account.

1
Date of experience: Jul 11, 2025
OA80
Initially bad communication and no…

Initially bad communication and no answer. But eventually willingness and help

3
Date of experience: Jul 08, 2025
Palmer C.
The experience was great

The experience was great. The response from the escalation team was quick and detailed. Great service

4
Date of experience: Jul 05, 2025
Avis P.
Constant Communication

I enjoyed the constant feedback from yourselves.I trust that this matter will be resolved in due course.

4
Date of experience: Jun 24, 2025
Marsha Bell
Despite the mix up

Despite the mix up they were easy to get on touch with and very quickly sorted my problem and have refunded me my money without any hassle

5
Date of experience: Jun 21, 2025

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