I waited well over an hour for a bus at Heathrow that never came and finally had to pay for a taxi. I asked for a refund which was agreed and, like the bus, I am still waiting for this. I have sent numerous emails and each time am told that a ticket has been created. But where is the refund??
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Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire.
Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside.
Diamond South East provide bus services in the Surrey area.