edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Ann Cooper
Solar panel nightmare

I was treated with respect and kindness,I wasn’t rushed and Colin was very patient with me.

5
Date of experience: Nov 27, 2025
Multiman
Oliver responded very quickly.

Oliver responded very quickly by email i.e. within one and a half hours to my provision of the meter reading EDF had requested. Oliver's speed of acknowledgment and clear unambiguous content of his email is a shining example of professional customer relationship management.

5
Date of experience: Nov 27, 2025
Stephen Plank
Answer my questions with professional

Answer my questions with professional

5
Date of experience: Nov 27, 2025
James
Really helpful and talked me through…

Really helpful and talked me through the process.

5
Date of experience: Nov 27, 2025
Josephine Broomhead
The company was really helpful and jayne

The company was really helpful and jayne was polite and friendly

5
Date of experience: Nov 27, 2025
Jason
A+ service, I've always found EDF customer service very poor, but today I was lucky enough to speak

A+ service from sue

5
Date of experience: Nov 27, 2025
MR MICHAEL WRIGHT
To stop me going to another energy supplier

The person who I spoke to was very helpful I asked her to help me with stopping me from going to a another to another energy supplier who she stopped this as I asked her to do for me

5
Date of experience: Nov 27, 2025
Neil Gorman
Armin was as efficient as any one I…

Armin was as efficient as any one I have talked to about settling the final account of a utility service. Our property had been sold today and we were keen that we clear our account before the new owner registers. Calm and professional determined to make sure that everything was done well. Many thanks.

5
Date of experience: Nov 27, 2025
Jonathan
Clear advice on switching implications…

Clear advice on switching implications and potentially moving home

4
Date of experience: Nov 27, 2025
Tatiana De
Carl was great- I haven’t had a very…

Carl was great- I haven’t had a very easy experience with EDF over the last 6 months. However, today Carl was very helpful

5
Date of experience: Nov 27, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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