Very very bed experience, by Emirates, one of my bag got fully broke so they gave me back only some items in a plastic bag, many items are damaged and many are lost. Online lost baggage claim process is very complicated and time consuming. My husband spent almost 10-15 hrs in last month to get the money for lost and damaged items. I had to give them bill for all lost and damaged items. I don’t have all the bills and many items are very expensive ($ 500-600). The one I bought from India, which is hand worked clothes and my tailer gave me bill which is hand written which is very common in India. I bought whole kitchen set brand new that bill is also they gave me hand written too. Those kind of bill they don’t consider for baggage lost claim. My claim was more then $1500 but they are saying they will give me only $311. I don’t have bill for bag so they are not going to give my money for bag too. I have been traveling to India from years via air india. First time I used Emirates and this happened. I am now very frustrated by calling them again and again. I am not going to travel by Emirates again.Never again.
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