expertlogistics.co.uk

1.9
1.9 Based on 161 reviews

...

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Carroll Harris
1 star is too much

1 star is too much. I have never encountered such poor service from any company in my life. Our oven has been on order for nearly 3 months and we’ve had 3 failed delivery’s all occurring on the day. The first time they called first thing and said they’d damaged the item so rescheduled for almost 2 weeks later. The second time they waited until 4pm to call and realise they didn’t have an electrician to complete the installation and rescheduled for almost 2 weeks later. The third time they waited until 7pm to say the delivery driver had driven too many hours so had to cancel and again offered a time slot 2 weeks later. To have taken 2 days off work and sacrificed a whole weekend that we could have gone away it is disgusting.

1
Date of experience: Jan 30, 2022

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