The most horrible situation of my life in this Flix bus this is the most horrible bus service company I have ever travelled..I live in Germany and I study master studiesI had to do an exchange semester in England and I thought that bus journey with Flix bus will be good. ( my biggest mistake )At the border of france and England on the british side we were told to come out and have a passport check. When I finished my passport control and came out of the immigration centre, the bus was gone with all the passengers and with my luggage.HOW CAN HE LEAVE A PASSENGER AT THE BORDER, I called the same time to the bus service and they said that they don't have another bus to take me to London.I said them to atleast handover my luggage to my friend who was waiting at the London Victoria station and they said OK.But the bus did not arrive at the station and the managers at the london bus terminal has confirmed that and it is their in their records.the bus may be dropped the passengers somewhere close to the bus station and not in the ARRIVALS of the bus station.this is so unprofessional. I have a strong belief that the driver now stole my bags.I have written a complaint and been in touch with the customer center for the last 21 days and they say that they are still checking.I am in England without my luggage in a new country and they have little concern for customer and in general no feeling of sufferings of HUMAN BEINGS.They just don't communicate and don't care of the problems done by their company to others. they have no respect.I am not going to keep quiet for this because my luggage was all what I have in my life. I had two large bags and one backpack.I WILL VERY SOON APPROACH TO COURTS IF THEY DONT SOLVE THIS, I WILL EDUCATE PEOPLE, WRITE BLOGS, GIVE ADVERTISEMENTS IN NEWSPAPERS AND DO WHATEVER I CAN DO GET JUSTICE.I NEED JUSTICE, THEY ARE DENYING JUSTICE TO ME. 42 DAYS HAS PASSED AND THERE IS NO SINGLE COMMUNICATION FROM THE COMPANY
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FlixBus è un operatore di servizi autobus a lunga percorrenza di origine tedesca. Ogni giorno FlixBus collega oltre 300 città europee attraverso la sua rete di trasporto, offrendo una forma di mobilità moderna, sostenibile e conveniente. Con oltre 10.000 collegamenti giornalieri verso oltre 300 destinazioni in 15 paesi, gli autobus verdi rappresentano un’alternativa di viaggio moderna e adatta a tutte le tasche. Una solida rete di partner ed un sistema di prenotazione innovativo hanno reso FlixBus uno dei principali operatori nel campo della mobilità a livello europeo.See more
