It's sad and tiring that we seem to live in a time where it is much smarter to check TrustPilot reviews instead of trusting our own experiences we made with companies just a few years back.I used to love this company - back in 2016 when I moved to the UK and came across this store, I was so pleased. I have since moved and the city I live in now doesn't have a Flying Tiger store, so I haven't been in one of their stores in a long time. I have gone ahead and ordered a few bits and pieces for Christmas and, seeing how shipping costed me £10, expected the package in the near future (I've had packages from Japan and the US arriving faster than this one) - it is still stuck in Poland and hasn't moved since Nov 10th. Customer service tells me to chill and that this delivery time is to be expected and reasonable - I disagree as I have family and friends in Germany and receive packages sent from them within 3-5 days for around the same cost of postage - yes, also in the busy season, in fact I received one just last week.Both Germany and Poland are in Europe, they are neighbouring countries, so I don't see how it is acceptable that just because it is from Poland, this takes 2x longer (or even more, it hasn't even moved yet as I said). Let's see if I will ever receive what I ordered in time for Christmas. Absolutely disappointed, from now on I will check the reviews of every company I order from, even if they served me well in the past and I really liked them.
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Halløj!
We are a Danish brand with stores all over the world. We salute diversity and work tirelessly towards ambitious sustainability targets. We are bold and adventurous and believe in living life to the full. We create modern, seasonal items and contemporary, colourful everyday essentials. With us, a richer life doesn’t cost a fortune.
