I ordered a fridge and on September 12, still had not received it. The website was user-friendly, but customer support was not helpful at all. I was given two tracking numbers, neither of which showed any movement. The shipping company confirmed that the labels were created but no packages were ever sent. The support team offered no real help, just repeated scripted responses, and did not resolve my issue. It feels like they might be working with unreliable partners or trying to fulfill orders without having the stock. I never received the item, never got a refund, and I won’t be ordering from here again. This experience was more like dealing with a non-existent business than a legitimate one. Proceed with caution.
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