Tickets purchased on December 22 for Disneyland Paris were never delivered.After contacting customer service, I received an email on the same day confirming that I would receive a full refund (almost €300).To this day, no refund has been received. I have sent multiple follow-up emails, but I have received no response at all.Very disappointing experience. Lack of communication and failure to refund money after confirmation is unacceptable. I would not recommend booking through this company.
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