I ended my association with TalkTalk after they sent me a renewal letter which would substantially increase my costs. Been a customer (phone and internet) for 8 years. I received an email today asking for a payment of £29.00 to end my contract. I was expecting to make a payment to them. My complaint is that the email threatened me with damage to my credit score unless I made payment immediately. I’ve paid and I’m just delighted to be rid of this awful company. A company that places no score on customer loyalty. Bye bye TalkTalk. Glad to be rid of you..
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TalkTalk is a leading residential broadband provider in the UK, who also provide home phone, mobile and IPTV services. Our customers visit our website primarily to access our webmail services as well as manage their account. They also browse a wide range of content channels across our site.