If you value your time, sleep, money, or basic respect as a patient — stay away.
I paid ₹200 for a consultation and was scheduled for a doctor appointment three different times. Each time, I adjusted my schedule and stayed awake according to Indian morning hours as instructed. And each time? No doctor showed up. No notification. No apology. No explanation. Just complete disregard.
Their customer support is shockingly unprofessional. I spoke to multiple representatives, and every single one gave different, conflicting information. None of it was accurate. Instead of fixing the issue, they acted dismissive and rude. Today I spoke with someone named Sandhya, and that conversation made it crystal clear that resolving customer problems is not a priority for them.
They have neither provided the consultation I paid for nor refunded the money nor properly rescheduled an appointment. At this point, it feels like they simply don’t care once they’ve taken your payment.
This isn’t just bad service — it’s a complete failure of accountability, communication, and professionalism. Anyone considering them should seriously reconsider before wasting their time and money the way I did.
If this is how they treat paying patients, it raises serious concerns about how they run their operations overall. I strongly recommend that anyone considering them save their time, money, and sanity and look elsewhere.
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