I have only used Hotel tonite once for a room on NYE and this weekend in Miami I searched the site and the next day realized I was charged a $350 hotel fee for a hotel I didn't book. When I called they stated 8f approved I would only get credit to use on their site . I did not save my credit card and asked that my account be cancelled. The supervisor was unwilling to credit my money or provide credit. I also called the actual hotel and they were nice but couldn't assist since it was done by 3rd party . I have disputed this with my bank. I would advise being extremely careful when using this site and understand what they are willing to do customer service wise. I was not happy to get this random charge for a hotel I didn't even consider booking . Hope this helps someone else out.
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