Review Time
I completed a full private remedy process with this company and served a Notice of Dishonour & Perfected Claim.They did not provide any verified claim or lawful rebuttal.This message stands as public notice that the matter is recorded in dishonour and remains unrebutted.
This company really stinks:I would still describe this company as a “legal scammer". We all know, all scammers are “dirty liars" as well.Why did I use the term “legal”? Because, sadly, they are officially registered in the UK as a company.After I posted a review about them on Trustpilot (you can find my previous review there if you’re interested), they replied as follows:Reply from Lowell Group"Mr Mohammad Khan,Thanks for reaching out to us here. We’ve sent you a DM to see what we can do to support you. Please don’t worry – just get in touch so we can help.Kind regards,Catherine."When we look at their wordings— “We’ve sent you a DM to see what we can do to support you” — the term DM means “direct message,” and “We’ve” means the action has already been completed.However, the fact is that I have not received any direct message from them at all.So once again, as I mentioned in my previous review, they are “legal scammers.” They may be officially registered as a company in the UK, but in reality, I know them by their actions, as follows:First, they sent a letter in my name to our address. According to them,I had taken a mobile phone contract — including an iPhone 12 Pro Max handset — from O2 (UK) Ltd in 2021 and that I owed Lowell £1,226.05 because they had allegedly purchased this debt from O2. They also included a Lowell reference number in that letter.After I contacted Action Fraud (UK Police) and reported the matter, I was issued a crime reference number (NFRC25……). I passed this number to Lowell. At that time, I gave them a very basic test — I asked if they could tell me my full name and my email address. They completely failed to do so. In addition, I challenged them to take me to court, as they would not be able to provide any details of my bank account or ID, which are required to purchase the products they mentioned. After that, they stopped sending letters in my name.Surprisingly, this “legal scammer” then made a new attempt.On 27 October 2025, a new letter arrived at our address with a new reference number and a slightly different amount of £1,229.10. This time, the letter was addressed not to me, but to my wife.In this new letter, Lowell claimed that my wife had taken a contract with O2 (UK) Ltd, including an iPhone 12 Pro Max handset, in 2021 — and that they had purchased this alleged debt from O2, meaning she supposedly owed them the stated amount.The truth is: neither my wife nor I have ever taken any contract from O2. In our entire household — including our two underage children — no one has ever used an iPhone handset. Moreover, until now, we could not afford to buy mobile phones for our children. I am a disabled person. Our family relies on my occupational pension. My wife has never worked and has always been a housewife. So, in her name, such a purchase would not even be possible.We are absolutely confident that Lowell cannot provide any genuine evidence against us. They do not, and cannot, have our identification or bank details, which are required for signing any legitimate contract.Once again, after I reported this new incident to 'Action Fraud', I was provided with another crime reference number (NFRC……), which I have already passed on to Lowell.The police strictly advised us not to provide any further information about ourselves to Lowell.While Action Fraud is already investigating this company, I desperately hope that Lowell’s licence will soon be cancelled.
This debt was written off 6 years ago when i obtained my dro, lowell were written to and told, since then i have told them multiple times the debt does not exist, besides that the original debt was from 16 years ago so it was already statute barred before the dro eradicated all debts, 3 times catherine here has replied do not worry we will help you can you fill out the form and we will sort it out, 3 times i have sent the form back and now the threatening letters are accompanied by threatening emails all from lowell, still insisting i pay the debt, these people are absolutely the worst, total illegal harrassing idiots
Scum bags steeling from the poor to get rich, massive scam company just ignore the letters do not correspond. They buy statut barred debts for around 10% of what the original debt was , there a failed unprofessional company about to be liquidated , some of there files they chase belong to dead people lol haven't a clue how to work in line with the law or guild line, the FCA regularly close there cases and the FCO hate there nonchalant behaviour especially towards disabled and vulnerable people and that is a parliamentary legal act set up in 2006 nearly 20 years ago. This company 🤬 can go on for ever about them . We can all set upA collection company and run it like a cold shower of S:)T . And let's talk about the debts they owe haha hence the sell out to be restructured they owe more than what's on there books five times over . Insiders thanks 🙏🏻
I was contacted by this company, informing me I owed a sum of money on a Tesco credit card. I duly informed them via email, that the alleged account was statute barred and I wouldn't be paying. Despite me receiving written correspondence from them, they insisted on confirmation of said address and date of birth, before they would correspond with me via email. It took email ping pong over several weeks before they accepted I was the person they had originally written to. They finally admitted the account was SB and that the account would be closed. Lo and behold, I received another email informing me that they were looking to collect on another three SB accounts, to which I replied no payment would be forthcoming.On 16th September 2025, I finally received not one, but four letters in one envelope, informing me all accounts were closed! Advice to anybody who receives a letter from these people, they buy old debts at a fraction of the original cost, and then chase you for the full amount. Beware!
These clowns specialise in attempting to collect statute barred debts by hoodwinking people into making some sort of admission to the ‘debt’ Reading on forums this practice sometimes involves chasing old accounts from 15 plus years ago! I’ve recently been contacted re some nonsense about a vanquis credit card and how to pay them - which I’m I have no intention of doing as there is no liability. Their communication even mentioned ‘checks were made as to my old address , and various accounts opened there’ meaning I still live there according to them. My ex partner and myself have checked these claims in case of fraudulent activity and everything is clear. Lowell are treading a very fine line in not being reported to the FCA for these actions - that is if they even performed them at all , and not an effort to mislead.They have been told to cease and desist , yet I received a further email demanding payment , so a report will be forthcoming
What more can be said about this company that has not been said before? I have often wondered why trust pilot dont offer negative stars as 1 star is too good for these clowns.As others I had a genuine dispute with O2 that stretched back over 18 months without hem dealing with it. Along come these idiots who have 'bought' the debt but know nothing about it and are unwilling to go back and find out suggesting I do that. If O2 have not dealt with it in 18 months what chance do you think they are going to do so now. Countless emails, text messages, telephone calls all with the usual scare tactics
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