luggagetoship.com

4.7
4.7 Based on 213 reviews

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Average Rating

4.7

/
5

213 Reviews

5 Star
89%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
6%

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Brody Sanders
successful shipping from Italy to U.S.

I shipped an oversized (and heavy!) suitcase from Italy to the U.S.I was extremely concerned about the drop-off process but everything worked out great and it got there one day ahead of schedule.LTS had GREAT customer service throughout -- they answered multiple questions and were very thorough about staying on the top of the process.One note for those shipping from Italy: my drop-off location was *not* a FedEx-branded store, but rather an independent store that accepts FedEx packages. They had never taken a suitcase before and didn't speak English so they were not able to assist me in any way. If I hadn't gone to a FedEx store in the U.S. ahead of time to get luggage tags and the clear adhesive label for the outside of the suitcase, I might have been in trouble.But again... all's well that ends well. Thumbs up to LTS.

5
Date of experience: May 31, 2025
Liam
Amazing service recommended!

Amazing service recommended!! Fast delivery

5
Date of experience: May 31, 2025
Vilma
Adam is very kind

Adam is very kind. Adam, it's very helpful.It's a pleasure to talk with him.

5
Date of experience: May 31, 2025
JustProSkills28
Great Experience

My daughter suggested using Send My Bag and I researched a few companies and went with yours. It was a little cheaper and I was worried but I was very happy with everything. We had some delay with custom forms and her NIE photo but as soon as I emailed at any time, someone responded within a few hours and asked me or my daughter to fill out forms or whatever was needed to move the process along. It did take a little longer than I expected but I did not need the luggage in any specific time. I was very happy with the customer service we were given. It has really been a good overall experience.

5
Date of experience: May 30, 2025
houee
Adham you are the best

Adham provided truly exceptional service. His respectfulness, competence, and professionalism were evident from the start. He went above and beyond, making me feel valued and cared for – I was treated like a queen! I wholeheartedly recommend Adgam to anyone seeking outstanding service.

5
Date of experience: May 30, 2025
Kimetz200229
Tyson was very helpful

Tyson was very helpful , he guided me step by step to get into the finish. 100 stars

5
Date of experience: May 30, 2025
Bronwyn C.
kind and caring

Adam was excellent at answering my questions, very caring and knowledgeable. thank you

5
Date of experience: May 30, 2025
Sutton Morris
The representative that talked to me…

The representative that talked to me was polite and helpful, helped me solve my query

5
Date of experience: May 29, 2025
Sidney Brooks
Excellent support

Grateful to Luka, the agent who helped us at every step and answered all questions and guided us through the whole process with professional advice.

5
Date of experience: May 26, 2025
Christabel A.
Great support

Great support, Adam was helpful and provided a great service

5
Date of experience: May 26, 2025

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