Having booked my very low mileage (22500) Mx5 into Mazda York, for a diagnostic check (at 3 times the price of independant garage) re a stop start system warning light issue, they insist the check needs a 2.5 hr booking! (?).I was informed early doors, they suspected what the defective expensive part was (£1000 plus DC converter). I expected this, concurring with similar internet reports. However, they would not commit their diagnosis unless I paid a labour fee of £280 to strip it down further, stated at 2.5hrs in. Seriously, how difficult can it be to tell me the part is not working? The staff were pleasant, but Mazda know this is an issue and won't commit an answer, until you're indebted. Mazda UK weren't interested, in any way, unless you've a new car, under warranty. I took the car there for a better experience, after Mazda Harrogate made a hash of the fuel pump recall a couple of years back (screwdriver prising marks on the headrest backs, discovered later). I didn't get one 🤷♂️. Get a different make of car, with ability to use none franchise specialists. I'm not aware of any local mazda ones.
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