Wouldn't waste your time or get your hopes up. Had an initial conversation and assessment with a support worker and they booked in the next phone appointment that I then never received. Was left feeling very deflated and annoyed. So the service is pointless really. Have learnt once again the hard way to only rely on myself. Have just ring them again to put in a formal complaint to be spoken down to and told "I don't know who you want to make a complaint too" and then fobbed off with an extension number that sent me nowhere. No wonder mental health is as bad as it is in this country when this is the help people get. What a joke.
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Mind is a mental health charity in England and Wales.