Worst Customer service ever. I would give 0 out of 5 if I could. What to expect if you get to an accident. They do not return any phone calls and or emails. Don't expect for your claim to get resolved with in 90 days. They will deny your claim at first even though you are not at fault. They might accept your claim after a few complaints. Don't expect for them to communicate with the repair facility. They will write a Mickey Mouse estimate just to get you started. I would definitely recommend changing your policy to Kemper.
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