My wife didn't like it as it wasn't helping her. Its mildly warm on all modes, no option to change heat level. Within 3 days I wanted to return. MUST KNOW that return is not straightforward. You have to contact them via email. They would ask for pictures of the product and packing. If they approve your pictures, then comes the best part, you have to pay for the packing and shipping to Las Vegas. NO FREE RETURNS. So think again if you want to order it l. Lol. I returning it anyway!!
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