nordictrack.com

2.5
2.5 Based on 500 reviews

Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!...

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Average Rating

2.5

/
5

500 Reviews

5 Star
31%
4 Star
4%
3 Star
4%
2 Star
6%
1 Star
55%

Filtered Reviews

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Review Time

Charity Coleman
nordictrack treadmill Commericial 1750

Company stands behind it product and will help troubleshoot any issue the equipment experiences. Also they have an outstanding customer service.

5
Date of experience: May 10, 2025
Jet Brooks
NordicTrack 2450 - Terrible customer service

I purchased the NordicTrack 2450 with high hopes, but it’s been nothing but a disappointment. Just 13 months after purchase (conveniently one month after the warranty expired), the iFit feature began disconnecting nearly every other use—completely unusable. Shortly after that, the treadmill started making a loud, awful noise that sounded like a broken bearing.I reached out to support twice about the iFit issue and got no response. Then I had to follow up three times regarding the mechanical issue before finally getting someone to talk to me. When I did manage to reach someone by phone, they initially offered to cover a technician visit. But just 30 minutes later, they rescinded that offer via email. Absolutely appalling customer service, especially for such an expensive piece of equipment.Save your money and steer clear. NordicTrack’s products and support are not worth the hassle.

1
Date of experience: May 07, 2025
Beau Brown
Easy to Stay Motivated

iFIT makes it so easy to stay motivated. I love the scenic rows and trainer-led workouts—they make the time fly. It feels like I’m on an adventure instead of stuck in my garage. Perfect for moms who need a quick mental break too. iFit is easy to work with for troubleshooting, I have had only great experience with customer support.

5
Date of experience: May 05, 2025
Robert Cooper
The customer service is horrible

The customer service is horrible. Every time you call be prepared to give them every piece of information about you and you treadmill, and your account. If you don’t have the right 35 make, model, year and other numbers they won’t help. Then they’ll charge you a 500% markup.

1
Date of experience: May 05, 2025
rowing can be for everyone

This has been a great machine the past few weeks. It is quiet and sturdy with a great display. I was given this product for a reduced price in exchange for my honest and unbiased opinion.

5
Date of experience: May 04, 2025
Working out is fun again

This machine is helpful in achieving my fitness goals and is a perfect machine to use for a full body workout because you can engage your upper body and lower body all at once! The machine is well built and operates quietly. The ifit workout membership is worth it because it has guided workouts that are easy to follow.The elliptical has a nice sized touch screen with a built in fan. This review was written as an incentive.

5
Date of experience: May 01, 2025
Sam H.
Great customer service

Alecia provided absolutely phenomenal customer service throughout the entire process of getting my rower. She was responsive, knowledgeable, and made everything smooth from start to finish. Her kindness and attention to detail truly made the experience exceptional

5
Date of experience: May 01, 2025
Bryony Parker
Ergonomic

It is ergonomic and doesn’t cause knee pain for me, but I can use varying resistance for a great workout. This is an incentivized review.

5
Date of experience: Apr 29, 2025
Alanna Scott
I have an X32I treadmill

I have an X32I treadmill. Treadmill actually is decent. However the treadmill is only 3 years old and isn’t eligible for the new apps feature to have Netflix. I think that is ridiculous after the amount I’ve spent on the treadmill and the IFIT membership.

2
Date of experience: Apr 29, 2025
Micah Butler
Comfortable and easy to use

Comfortable and easy to use. The seat is very comfortable and isn't too narrow or small. The feet straps are also comfortable as well as the pulley row. This was received as an incentivized product and I've been extremely happy with it!

5
Date of experience: Apr 28, 2025

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Business Details

  • Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!

  • email my.iFIT.com
  • call 8336804348
  • language https://nordictrack.com

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