Terrible fraudulent company.I purchased a hoodie that looked lovely online, however I received a shiny polyester cheaply made hoodie instead.Website says easy returns.When I tried to return it, they tried to get me to accept a 10% or 20% refund instead. I wanted a full refund, so persisted. Postage was at my own expense, another $25 later.The issue lies in the fact that the business presents itself as an Australian company, yet directs customers to return goods to an overseas address in China. They are fully aware that under international shipping protocols, customs clearance fees are payable by the recipient of the parcel in China. They refuse to accept and pay these fees, so they effectively avoid taking possession of returned items and thereby circumvent their obligations to issue refunds for defective or misrepresented products.This practice appears to be a deliberate attempt to evade consumer protection responsibilities under Australian Consumer Law.
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Nouvar – Elevated Women's Fashion
At Nouvar, we believe fashion should be effortless, empowering, and refined. Designed for the modern woman, our collection blends timeless elegance with contemporary trends, offering versatile pieces that transition seamlessly from day to night.
Committed to quality and sophistication, we curate fashion that not only looks stunning but feels incredible to wear. Proudly serving women is your destination for elevated style that stands out.
Discover the latest trends and redefine your wardrobe with Nouvar.See more
