panik-design.com

3
3 Based on 92 reviews

Panik Design is the UK’s largest independent stockist of contemporary design furnishings. Established in 2001, we are a licensed retailer of over 100 brands including the infamous Alessi, Kartell, Driade, Flos, Vipp and Qeeboo. Our showroom, office and wa...

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Average Rating

3

/
5

92 Reviews

5 Star
46%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
48%

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Review Time

Coraline
Vipp salt and pepper mill.

Ordered a Vipp salt and pepper mill.Great service and one of the only places you can get Vipp stuff from in the UK.

5
Date of experience: Jun 09, 2023
Sidney Fisher
Great service

Great service! Friendly staff. I highly recommend!

5
Date of experience: Jun 08, 2023
John5991
Great Customer Service

I have dealt with Panik-Design over the last 10-12 years and have always received first class service. I recently purchased a Menu salt & pepper mill and was so delighted with it that I have now bought the same set for my son and daughter-in-law. Thanks for your great customer service.

5
Date of experience: Jun 05, 2023
Carrie Anne
part delivery, no update

Ordered two spoons; only one was delivered, with no update about the other spoon.

2
Date of experience: May 31, 2023
Franklin
Great service, delivery and beautiful chairs

We bought 6 Kartell Louis Ghost Armchairs from Panik and had wonderful service.So helpful and always offering great advice and recommendations.We always go back for more!

5
Date of experience: Apr 21, 2023
Blanche
Very very bad customer services

Very very bad customer services! Very bad attitude! bought a storm lamp £150!! mind! Seals where broken when we came to use it! This is a Storm Lamp and should last years to come! They NEVER refunded me! Excuse last one! Yet was still on sale! Not even a good will gesture! And their email was so condescending and insulting!

1
Date of experience: Mar 09, 2023
Philip Bell
Poor delivery and very restrictive returns

Lead time on order said 3 weeks. No response to email chasing. Order finally came after 4 weeks. Turns out, it wasn't needed afterall, but their t's and c's are hidden. They only accept refunds if you return in 7 days, unlike most major retailers who offer a month. Usually like shopping with smaller independents, but will be going back to more trustworthy sites in the future.

1
Date of experience: Jan 19, 2023
Amadeus Johnson
Great Customer Service

A couple of years ago, I purchased a couple of skull candle holders, when they arrived one of them had a small blemish, Panik said no problem, and they promptly changed it with no hassle, I’ve been buying from them ever since, great service, well done.

5
Date of experience: Dec 10, 2022
Arda Harris
Bad customer service

If there is a delay on an order you expect a company to update the customer about that delay and give options. That is not what this company does, this company doesn't send any update or apology. I sent several emails in where I kindly asked about the status myself, sadly without any response. I don't think that is customer friendly.

1
Date of experience: Dec 01, 2022
Clifford J.
I received a truly amazing service

I received a truly amazing service! The oder was despatched immediately and arrived very promptly. Plus the seller included some unexpected little gifts. Thank you very much, my Christmas started early.

5
Date of experience: Nov 24, 2022

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Business Details

  • Panik Design is the UK’s largest independent stockist of contemporary design furnishings. Established in 2001, we are a licensed retailer of over 100 brands including the infamous Alessi, Kartell, Driade, Flos, Vipp and Qeeboo. Our showroom, office and warehouse is based in Milton Keynes, 55 miles north of London. We showcase some of the world’s most iconic items of designer furniture, lighting, and accessories. Our pieces are sold to Film, TV, Sports, Music, and Hospitality as well as the general public. Orders are placed online and can be seen in our showroom, which is a wonderland of design dreams made into reality. Come and visit us and become part of the outrageous world of contemporary style!See more

  • email sales@panik-design.com
  • call 01908307020
  • language https://www.panik-design.com

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