partselect.com

4.4
4.4 Based on 740 reviews

We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-...

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Average Rating

4.4

/
5

740 Reviews

5 Star
80%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Chelsea F.
Overnight shipping took 3 days

Overnight shipping took 3 days. Had to expedite part from elsewhere.

1
Date of experience: Jun 20, 2025
Wyndham
I wish I could give 1 star

I wish I could give 1 star, because that's what they deserve. I ordered the inner seal clamp for a Samsung Washer on 6/15/25. The part shipped quickly, but that's the best thing I can say about this company. When the part arrived, it was missing hardware (the washer and nut) that would allow proper installation around the inner seal of my washing machine. I initially emails about the missing hardware the day it arrived, which was June 20, 2025. As of today, 2 WEEKS LATER (3 weeks from the time ordered the part) and this still isn't resolved. Now they are requesting photos and descriptions of missing or damages parts and packaging. Despite MY immediate communication with the company, they must only work 1 day per week, because it would take a week to get a response from them. Fortunately, I have a resourceful wife who went to the hardware store and was able to get the appropriate hardware necessary for installing the clamp and getting the washer functioning again. I can't imagine going more than a couple of days, let alone the 3 weeks since I placed the order, without being able to do a load of laundry, considering we are a family of 4.Do NOT order from the company, they are completely incompetent, and their customer server is inept.

1
Date of experience: Jun 20, 2025
Erika Cook
Trifecta of a company

Fast shipping; reasonable prices; and a video explaining how to install. Trifecta!

5
Date of experience: Jun 20, 2025
Bridger Anderson
They have the parts and they make it…

They have the parts and they make it easy to order and get them great company to work with

5
Date of experience: Jun 20, 2025
Leon Bell
Expedited shipping scam.

Order a dryer maintenance kit. Paid 32.95 for next day shipping. Didn't receive item until 3 days later. Sent an email to customer service explaining the situation and received zero response. Expedited shipping is a scam!

1
Date of experience: Jun 19, 2025
Ben Foster
Made finding the right part so easy

Made finding the right part so easy, great price. Quick delivery.

5
Date of experience: Jun 19, 2025
Dobie Brooks
Anyone can repair their old appliances

The partselect website is easy to navigate and order parts. Videos are easy to understand, thus making the repair of my washer (did this a few years ago) and dryer (repaired in June) easy.

5
Date of experience: Jun 19, 2025
Noelle H.
The diagrams made it easy to identify…

The diagrams made it easy to identify the parts I needed to repair my clothes dryer and the tutorial video with its clear instructions gave me the confidence to proceed and make the repair.

5
Date of experience: Jun 18, 2025
Faith Anderson
Get it quick!

I ordered my part on Saturday afternoon, it arrived by noon on Sunday!! The metal replacement parts replaced the plastic parts the machine came with!

5
Date of experience: Jun 18, 2025
mrbmxlol
Parts i needed

Parts came fast. Person on phone very helpful

5
Date of experience: Jun 18, 2025

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Business Details

  • We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-yourselfers. Our site is safe, secure and accredited by the Better Business Bureau. PartSelect.com ships from over 30 locations throughout the US - ensuring fast, reliable service across the country. You can call us at 1-888-260-4310 or email us at CustomerService@PartSelect.com.See more

  • email CustomerService@PartSelect.com
  • call 18887384871
  • language https://www.partselect.com

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