Name: partselect.com
Telephone: 18887384871
Rating: 4.4

Chelsea F. Guest

8 months ago

Overnight shipping took 3 days

Overnight shipping took 3 days. Had to expedite part from elsewhere.

Date of experience: Jun 20, 2025

Wyndham Guest

8 months ago

I wish I could give 1 star

I wish I could give 1 star, because that's what they deserve. I ordered the inner seal clamp for a Samsung Washer on 6/15/25. The part shipped quickly, but that's the best thing I can say about this company. When the part arrived, it was missing hardware (the washer and nut) that would allow proper installation around the inner seal of my washing machine. I initially emails about the missing hardware the day it arrived, which was June 20, 2025. As of today, 2 WEEKS LATER (3 weeks from the time ordered the part) and this still isn't resolved. Now they are requesting photos and descriptions of missing or damages parts and packaging. Despite MY immediate communication with the company, they must only work 1 day per week, because it would take a week to get a response from them. Fortunately, I have a resourceful wife who went to the hardware store and was able to get the appropriate hardware necessary for installing the clamp and getting the washer functioning again. I can't imagine going more than a couple of days, let alone the 3 weeks since I placed the order, without being able to do a load of laundry, considering we are a family of 4.Do NOT order from the company, they are completely incompetent, and their customer server is inept.

Date of experience: Jun 20, 2025

Erika Cook Guest

8 months ago

Trifecta of a company

Fast shipping; reasonable prices; and a video explaining how to install. Trifecta!

Date of experience: Jun 20, 2025

Bridger Anderson Guest

8 months ago

They have the parts and they make it…

They have the parts and they make it easy to order and get them great company to work with

Date of experience: Jun 20, 2025

Leon Bell Guest

8 months ago

Expedited shipping scam.

Order a dryer maintenance kit. Paid 32.95 for next day shipping. Didn't receive item until 3 days later. Sent an email to customer service explaining the situation and received zero response. Expedited shipping is a scam!

Date of experience: Jun 19, 2025

Ben Foster Guest

8 months ago

Made finding the right part so easy

Made finding the right part so easy, great price. Quick delivery.

Date of experience: Jun 19, 2025

Dobie Brooks Guest

8 months ago

Anyone can repair their old appliances

The partselect website is easy to navigate and order parts. Videos are easy to understand, thus making the repair of my washer (did this a few years ago) and dryer (repaired in June) easy.

Date of experience: Jun 19, 2025

Noelle H. Guest

8 months ago

The diagrams made it easy to identify…

The diagrams made it easy to identify the parts I needed to repair my clothes dryer and the tutorial video with its clear instructions gave me the confidence to proceed and make the repair.