Review Time
My daughter asked for slime for Christmas, so I placed an order. It arrived in time, but the slime was in an envelope, which caused the lid to break and left it exposed. I reached out to the support team but haven't heard back. Given the product's price, I expected at least a response. One star for customer service, not the product.
After the product arrived opened during shipping, I contacted the company regarding my concern about it being dried out. The representative was quick, polite, and very helpful in ensuring I was completely satisfied with the product's quality. Their customer service was top-notch!
I have been buying several slimes 2–3 times each month from Peachybbies for many months now and have had wonderful experiences! Their products are lovely (my daughter adores them!), but most importantly to me, the two times I have had an issue with an order l, their customer service has been absolutely wonderful! Unlike so many other companies these days, Peachybbies was not at all difficult to work with. In fact, Peachybbies was incredibly responsive, kind, professional, and helpful. My first issue was when a slime container broke inside the shipping box in transit and leaked all over everything, which meant that the broken slime was dried out and not salvageable. Unfortunately, it was out of stock and they couldn’t replace it, but they immediately offered to let me pick any other slime and when my daughter picked one that was actually a lower price, they refunded the difference. They responded quickly and were really kind and helpful. My second issue was when an incorrect item was sent, and not only did they immediately send out the correct one (it arrived incredibly fast!), but they also let me keep the incorrect item free of charge, which I appreciated since it saved me the hassle of having to package up the item and drive it to the UPS store or similar. I love that they really seem to respect my time. Overall, they just have wonderful customer service! Mistakes can always happen, it’s how they are handled that really matters to me, and this company absolutely gets five stars! When mistakes are not handled well, I always stop doing business with a company. On the other hand, when they’re handled as wonderfully as Peachybbies has handled them, I find myself shopping with them even more! I’m more willing to indulge my daughter’s requests for slime and am now giving their slimes as birthday and Christmas gifts to her friends and cousins. Overall, I highly recommend this company because they treat their customers well.
They are making the best slime everrrr with all the cool stuff to go into the slime and the squishes to play with. I love how my daughter just loves this slime and loves building her collection. We /I appreciate yall and always stay peachy
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