Review Time
The people in charge of this charity do not care about you...They are only interested in their wage .Samaritans does not support the people who need this charity the most i.e people who are in crisis and on the verge of suicide as you can't call that much, as there is a restriction and if you get restricted more than once they restrict you for 4 months.The people in charge obviously don't know anything about mental health or have any logic...Such a disappointment
No depth of feeling or empathy, almost bored. Desperate to suggest some other organisation to contact. About as warm and caring as a dead ferret. My wife died beside me and I closed her eyes. The Samaritans is like talking to an empty bucket. I discussed suicide. Same bucket. Useless.
The only advice I can give is not use them at all as they will only make matters worse at a time when things are more than worse for you. I phoned up twice and ended up speaking to arogant heartless people that haven't got the skills to work even at tesco or a call centre. Avoid at all costs and try to go private. Horrible days we're living
This organisation is not fit for purpose. I was in despair this morning and I phoned them for the first time ever. The person I spoke to was smug, patronising and arrogant. Believe it or not, but the last thing she said to me before I put the phone down in disgust was: "Make yourself a nice cup of tea and turn the radio on."
Where to start? Some of these people are vultures and predators out to cause immense distress.like the reviews say no empathy no care no compassion the odd few will get it right but before you manage to find a good one you will be abused.One guy,I told my friend at the time gave me a nickname of damaged goods, i rang saying I feel so damaged after being raped he said as if talking to another person oh so damaged goods, they may give you nicknames so please please beware. They seldom give a name or a branch area and so they are at free will to abuse the most vulnerable. I rang about an eating disorder I was suffering shiv immediately said so do you work ? Do you study ? Well I don’t know what you think we at Samaritans can do to help you.they say they offer emotional support but all they do is reinforce that you are not worthy at all. I rang another time saying people are instigating my suicide the lady immediately shouted at me while I was crying “saying and why would they” in a very menacing voice I said oh no you can’t say that it’s a helpline she replied angry you just want a reaction and slammed the phone down. So please if your Suicidal don’t ring them if people are bullying and instigating like Samaritans do please don’t call it you have anorexia don’t call, if you seek empathy and understanding don’t call. They seek suicide they are a suicide helpline so after the call if you feel worse like the others here and you see this know that you are not going mad. I promise you that. They are tying to make people end their lives they have fun and are doing it to lots of people mass scale, complaints and no one able to trace the bully and abuser the ceo is one of them all older, white middle aged people,haven’t been through a thing that we have. I said my friend killed her self as her dad raped her the man was silent after 30 seconds of cold cold silence i repeated what I said hoping for a humane response and all I got was you’ve just said that angry tone again no response. he literally didn’t say a word some take a listening service literally and don’t talk at all. You feel more alone like there are two worlds these people can’t hear or validate or empathies as they hate the lower classes they feel they are a higher species.Once time I tried to talk and a lady immediately asked are you on medication I said yes and she immediately began targeting me with a bully boy tactic of telling me my medication was a sedative and I said its a antidepressant she spent 5 minutes arguing I said she could Google it she declined. They make you feel physically sick and mentally they twist you leaving lasting damage. They are evil people who seek suicide and depopulation of the most vulnerable.Read the reviews and know your not alone. I see and hear too the way they treat people they hate us. So if your feeling like your nothing and like they have mentally tortured you by not having the skill set for basic communication then you are not alone. we are here we are independent individuals all saying the same thing . They wanted me hurt harmed no safe space to speak only in your head that’s what the other reviewer said . Can you find a review that says how you feel and what they did to you ?they bullied me they abused me. Management won’t safe guard they don’t care about complaints or suicide ratesThey are putting they rates up for suicide .
So helpful if you need someone to listen. I have used Samaritans twice in my life, today I spoke to a man whom I wish I had asked his name, he spoke to me for over half and hour and listened to everything I said, refered back to things I told him about and mainly I just felt listened to which I barley feel out in the world. I’ve reached out for help in many places but Samaritans is the best place I’ve got help from ever. The guy today helped me so so so much, just by taking to me and listening and the fact that I have no expectations from a stranger made it much less overwhelming than reaching out to other places. I genuinely appreciate this helpline so much because I know I’m never really alone, even when it feels like it. A stranger having such compassion towards my situation is extremely beneficial especially when you can’t even reach out to those closest to you. I know my problems aren’t fixed but I know I’m a lot stronger than I feel thanks to the man I spoke to today and I can’t thank him enough, If you don’t get through to someone helpful then call again. There is someone on the end of the line that cares.
Take the good reviews with a pinch of salt. Samaritans attack negative experiences and seek to censor as many opinions as possible that don't sing their praises. They do track sims and numbers that is just a fact. Most read from a script and have little in the way of real empathy.
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