I ordered on August 19, and nearly a month has passed without clear tracking information. Customer service responses have been vague, and it feels risky to buy here. I’ve sent several emails with little response. I finally received my order, but I had concerns about what I would find. The watch looks well-made, but I was surprised to see no clear case back to view the movement. Overall, it’s beautiful, but a more proactive approach from the company would have improved my experience. I'm unlikely to order again.
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