topcashback.com.au

4.4
4.4 Based on 140 reviews

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign i...

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Average Rating

4.4

/
5

140 Reviews

5 Star
81%
4 Star
6%
3 Star
0%
2 Star
1%
1 Star
11%

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Carolina T.
Dodgy business

Having been a Cashrewards user for a while, I was making a couple of purchases for which they did not have any deals, but TopCashBack did, so I decided to give them a try.The first purchase, which had an unbelievable 99% cash back advertised, did not track at all through their system although I followed all their steps. Too good to be true I guess.The second purchase got tracked, but after 3 weeks they said I was not eligible for it as I used a discount code when shopping, whereas, on their deal page, they hadn't mentioned this anywhere, only stating clearance items are not eligible. They then proceeded to add a new line to their terms on the ad for the brand to retroactively apply the new rule!I think those two experiences say enough about them.

1
Date of experience: Jul 19, 2024
Signed up last week and already have…

Signed up last week and already have $22 in cashback pending from all the Amazon Prime Day deals. Only reason I’m not giving them 5 stars is that they don’t have the major supermarkets yet. Will change to 5 stars when they do. Apart from that, can’t fault them. Keep up the great work.

4
Date of experience: Jul 18, 2024
Jace Baker
They're new but working extra hard to…

They're new but working extra hard to be the best cashback site and I'm impressed.. a deal was honoured despite an issue that wasn't their fault.. you've earned my loyalty. Mad respect guys

5
Date of experience: Jul 04, 2024
Erty_jop
Fantastic customer service

Fantastic customer service from the rep TA who actually cares about solving any problems. Will be using Topcashback more than other cash back providers

5
Date of experience: Jul 03, 2024
Lyndsay Brooks
TCB hitting the ground running with…

TCB hitting the ground running with great deals and guarantees for best Cashback! my experience with it has been positive and results have been good, customer service is also good, recommended to speak to TA on OZB if any issues arise, very helpful

5
Date of experience: Jul 02, 2024
Ekinoxi
Cashback did not tracking initially, but contacted customer service, and the Australia Rep dealt wit

Recently signed up for a TopCashback account to get some good promotional deals with some retailers I was going to shop regardless if there was cashback to be earned or not. I shopped via TCB, however my cashback did not track at all. I read their policy and filed out a claim to get the percentage cashback I was promised. TopCashback has a policy of waiting 7 days before filing a claim, however my issue was resolved faster than that due to contacting a customer support agent named 'tightarse' via OzBargain, an online forum where Aussies look for bargains and deals. After contacting this agent, my cashback was reflected on my account within 8 minutes of replying back to their initial message, and it was made payable immediately with no questions asked! As a customer, I believe that this sort of customer service is outstanding, and it should be rewarded, thus I would happily recommend TopCashback as your #1 cashback site for Australia due to the outcome provided with this cashback issue.

5
Date of experience: Jun 20, 2024
Cecil L.
Topcashback Rewards

Have purchased a number of items through Topcashback Australia for the cashback which has very competitive cashback rates and good deals from time to time.

5
Date of experience: Jun 20, 2024
Darby Turner
Excellent Customer Service

No need to worry if there is an issue as they have "tightarse" the best customer rep in the business. 5 out of 5 stars.

5
Date of experience: Jun 18, 2024
Tom40236
Great support when things didn’t go as planned

Although I had some initial issue with tracking (possibly due to using different email than what’s on the cashback site), it was promptly fixed and confirmed shortly after I raised the issue. Their rep is very active on ozbargain and approachable. Their percentage cashback has been better than most other places I checked. I would continue to support and can definitely recommend using them.

5
Date of experience: Jun 17, 2024
Great customer service from AU rep

I had a cashback that was showing as "pending" for a long time after the due date. Soon as I raised a ticket and mentioned it on OzBargain, the TCB AU rep TA reached out to me and fixed it within a day even when this occurred during the Kings B'day long weekend! This experience gives me great confidence to recommend TCB.

5
Date of experience: Jun 10, 2024

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Business Details

  • Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online.
    Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.See more

  • email contact@topcashback.com.au
  • language https://topcashback.com.au/?ihr=trustpilot

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