Review Time
The worst place to buy from , NEVER EVER BUY FROM THEM . Super delay in the delivery , thier customer service agents are lie to me and give me wrong information and false promise , their follow up team they will give only missed call then close and say we call you but not answer. Super bad experience STRONGLY ADVICE DONT BUY FROM THEM.
Very very very bad experience, disappointing customer care. I have been calling them every single day for the past 2 months to replace the dysfunctionimg item I bought from them and all they do is tell me that it is under process and nothing happens. Now my gas cooker does not work I have to get rid of it and they just leave you like that
The most untrusted electronic shop in UAE after making an order for TV with full payment confirming of delivery 1-2 days. I called to follow up, and they said it would be delivered in one week because it's out of stock. So why take the order and full payment first place!!!!
Very poor quality of services provided in the recent times but Sharaf dg. Purchased a new washing machine against a trade in of old machine. We were informed the amount will be refunded in 21 days now but it has been 1.5months (45days) since we are waiting for the trade-in refund despite of so many reminders and followups no solution. Also.purchased a new mobile from them for which they recommended to go for mobile lamination. That too is too bad in the last months I have had to visit them 3 times to get the lamination replaced . That also very poor quality of lamination u keep the mobile on your pant for 10 mins and thr laminatiocover starts coming out. Staff at tht shop doesn't know how to stick a normal scratch guard on thr mobile they take 1.5 hrs for a screen protector Back to machine trade in we have Sent so many emails to Sharaf Customer care still matter not actioned nor solved. We are unhappy with Sharaf DG .
If I had the option to choose "NO STAR" I would! I purchased a washing machine in 2022 with an extended replacement warranty. Now, the door has an issue, and after more than two months of repeatedly following up with both the service provider and SHARAF DG, their solution is to ask me to pay nearly half the price of the machine. THIS IS UNACCEPTABLE AND EXTREMELY DISAPPOINTING. To make matters worse, they are even asking me to negotiate directly with the service provider regarding the cost! As if that's not frustrating enough, their customer service feels like dealing with automated bots—it's just a never-ending cycle of scripted responses, with no real effort to address the issue or provide any meaningful resolution.
I made an order yesterday and it was written if I order before 12 pm i will receive my product same day for an amount, so i paid extra for the express delivery, but I didnt receive it same day, when I called customer service next day they said I will receive the product tomorrow. I dont mind the delivery if it gets delayed, but why you fool the customer by writing pay extra and receive same day?!. Never trust Sharaf DG
I ordered a product on January 25th, 2025, with an estimated delivery date of January 29-30, 2025. The item was shipped on January 27th, but by January 29th, I still hadn’t received it. After multiple calls to SharDG, I was told it would arrive by 7 PM, but that didn’t happen. On January 30th, I called over 12 times, receiving conflicting answers, including one saying the item was out of stock. Despite checking online, it was still listed as in stock. I finally received the TV on February 13th, the indoor camera on February 17th, and the extension cord on February 19th. The whole experience was frustrating, and I wasted a lot of time.I regret using SharDG and am relieved I didn’t purchase any home appliances from them.
I bought LG top load automatic washer machine a month ago and first stopped working and then they came and pick it up to fix it and now after they brought it back it's start cutting the clothes. I asked them to come and take it and give me a refund and they kept telling sorry for that.. I bought most of my electric appliances from there but from now I'll never ever buy a secrew from them. Plus the delivery took over 2 weeks until I received it . Scammer !!
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Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD
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