Horrible service. A few years ago I ordered a yearly service package for our apartment. We don’t live in Amman - we come once or twice a year to visit, sometimes we have friends who stay. A few months later, they were updating to 5G & cut off the service. They would Not reconnect without my brother’s “signature.” Then they Continued to charge us monthly- despite the fact that they were No Longer providing any service. Backwards is an understatement. This year I asked for a SIM with WiFi service that I could use on a Mifi, mobile or the old router. After they sold it to me - it turns out it ONLY works on the Umniah router - Nothing else. Did they want to bother to take the time to tell me this detail? They must think customers are technical experts & all knowing.The staff talk to you like they are half asleep & regurgitating information at high speed - I have never seen anything like it. I told one of them to take a breath - slow down & talk to me like a normal human instead of a robot. NEVER will I EVER use them for anything. No sense of responsibility whatsoever.
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أطلقنا شبكة أمنية للاتصالات المتنقلة – وكانت الشبكة الأكثر حداثة في السوق المحلية – في صيف العام 2005 - ومنذ ذلك الوقت بدأنا بتحقيق حلمنا المتمثل بنشر خدمات الإتصالات المتنقلة لجميع شرائح المجتمع الأردني، والذي اتبعناه بنجاحات متتالية في مجال نشر الانت...
