If I could give no stars, I would. My experience mirrors the many negative reviews I've seen. I received a call, but as soon as I answered, the call disconnected, and the number was invalid when I tried to call back. They uploaded a photo claiming my package was delivered, but later I found another photo showing it was actually missing. They refuse to take responsibility based on the delivery driver’s photo. Despite providing proof that my package was never left, I was told it had been signed for, even though I wasn’t home to do so. I kept getting the runaround, and the support team closed my ticket, stating they were not accountable and that it was marked as delivered. Given that my area has low traffic, it’s unlikely anyone stole it; if my apartment were being watched, it wouldn't just be this package missing. I will not be ordering again from the company that uses this delivery service!
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