I bought two tickets to see an 85-year-old artist I’ve loved all my life — probably my last chance. Bought them 25 days early. They never arrived.Customer service is a nightmare: endless chats with bots, and when you finally reach a human, it feels like they’re mocking you. The only clear thing is that their instructions are not to solve problems, but to wear you down until you give up.I lost my money and a once-in-a-lifetime moment. Never again. Avoid this company.
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