The airline's website is absolutely terrible. Other carriers allow the lead passenger to manage everything in one go, but this one does not. The website has caused me significant stress. Even the app is problematic. I tried adding my partner but couldn't even enter my information. It's baffling how difficult it is compared to other airlines. Given the reputation of the founder, you'd expect top-notch tech. I'm extremely disappointed with my first experience and find this system to be the worst I’ve encountered.
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