i should have read the reviews. bought lenses for rayneo air2s. lenses do not positively engage with the nose piece, and fall off constantly. within the first week, a chip developed in the edge of one lens. i asked for a warranty replacement. they said the best they could do is sell me a new pair at 50% off. i asked if they had any kind of warranty at all. they have not responded.edit: the very day (Jan 5) i posted the review above, i received an email from them offering a free replacement, and asking that i remove the 1 star trustpilot review. i told them to proceed. over the course of the following MONTH, they sent me a half dozen emails, each asking if i wanted them to proceed, and asking me to remove the negative review. each time i told them to proceed. on Feb 3, almost a month after i posted the review, they flagged my review as "defamatory", but trustpilot left it up. today Feb 15, almost a full 2 months after i alerted them about the problem, i received a new pair of lenses. if they had simply sent a replacement and not badgered me about removing the review, i'd have given more stars. but i cannot in good conscience recommend a company that attempts to manipulate reviews by harassing their customers like this.
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