westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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shutodoroki
The hotel is badly needing an update

The hotel is badly needing an update, it is very tired and looks like a hotel from the 60s. Some staff were rude at best, especially Sid's restaurant. The staff were unable to make even a pot of tea correctly. I arrived on a Sunday and the first day my room was done was Wednesday. The lighting in the rooms and corridors were extremely dull. Headboard on my bed was almost worn through, bathroom had mold in the corners and soap holder was hanging off the wall.

1
Date of experience: Jun 01, 2025

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