I regret buying a microwave from this company. I was drawn in by the promised delivery timeframe, which turned out to be misleading. I've already been charged for an order that has faced multiple shipping delays, now over two weeks late. The customer service communication about these delays has been poor. After waiting on hold for two hours for an update, I was misinformed about my responsibility regarding delivery date selection. The promised delivery date has passed with no resolution. I am left extremely frustrated and will not be changing my rating.
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