Purchase a water softener WHES40 from a Canadian Retailer. I appointed a certified plumber to install the unit, and they find out the bypass leaks. I called the warranty dept and got hold of someone who said will send a replacement part, I gave them all the necessary details for the warranty claim.The warranty dept is so negligent, won't reply to follow-up mails and won't call back saying they were busy.So now I have a storage tank of $845 with water and salt in my basement !Just say away from water softeners. I have other appliances which work fine but the warranty dept is a black mark!
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