winsim.de

1.2
1.2 Based on 151 reviews

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Azalea Baker
Incompetant in providing customer service and simcard service

This company is forcing me to pay the bill for a simcard that I havent even recieved and activated. I tried calling the customer care but they only have german representatives and no-one answers my emails. Also, I had requested multiple time to have a conversation and clear the doubts and bills. Unfortunately, they are not easy going with immigrants that do not know German. Also, they are so rude that they once told me that if I dont know german, than I should not be in Germany!! Worst experience in terms of customer care and no response on multiple request to solve the problem which lies on thier desk since october-2022

1
Date of experience: Mar 22, 2023

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