Review Time
I contacted Durie Heritage last year to obtain some advice on a property in Glasgow's west end, which dates back to the late 1920s. We had a small number of concerns regarding damp we needed some expert and trustworthy advice on, in order to ensure we took the correct remedial actions. After trying a few other companies in the area who did not provide us with much confidence, my wife luckily discovered John and Alison at Durie Heritage. Very quickly we realised they were definitely on a different level and provided excellent information from the very first conversation. They provided us with their consultation service, focusing on the key areas of the house we needed advice on. They were very accommodating to our needs and were absolutely fantastic on the day. They asked questions and really helped us understand the issues at hand, and the best action to take. They inspected the property thoroughly both inside, outside and underneath. It was brilliant to see how they worked and I knew for certain the information they provided was 100% based on fact and was as accurate as it could be. Since then, they've been fabulous at answering some additional questions we've had and we really couldn't be happier with the service they provided overall. I honestly couldn't recommend John and Alison highly enough when it comes to providing advice on dampness and older buildings. They provide an absolutely 1st class service, and I'm just delighted we found them when we did.
I was feeling very overwhelmed by everything online about damp and rising damp specifically. And after a ‘damp and timber survey’ recommended by our estate agent was done, with recommendations that didn’t add up, I got in touch with Alison & John. The survey was thorough, and the report was clear and detailed. They also happen to be absolutely lovely people, and were very supportive when advising how to deal with the issues we were having.
Alison and John provided an exceptionally thorough and detailed consultation on various problems within my 18th century home in North-East Scotland. After visiting they provided a detailed follow up summary report with each defect clearly defined plus listings on internal, external, recommendations and conclusions. I can't recommend Durie Heritage enough. Thank you both.
I'm having ongoing difficulties with an insurance company after their contractors dug up a concrete floor to replace a water pipe, breaching a previously intact damp proof membrane while doing so. However, they didn't reinstate an intact DPM before re-concreting the surface, and damp started to come up along the concrete join in the floor and around the edges. The insurer declined to carry out appropriate remedial work to put the problem right and insisted their work was adequate. I commissioned Durie Heritage, as they are familiar with older properties, to independently examine the situation and write a report explaining why damp was appearing and what needed to be done to rectify it. The report was concise and clear, and I wouldn't hesitate to use their services again.
We have an 1862 brick and flint house with water ingress. Have spent thousands on roofers telling us all sorts.Found Durie Heritage online and 5 minutes into reading about them, I knew these were the people for old properties.I emailed the problem, they replied within 24 hours and we spoke at length on the phone.They drove from Shropshire to Hertfordshire to undertake a full survey (physical inspection, drone, heat seeking equipment, the lot).Full report with what’s wrong, why and how to rectify, in plain English, delivered to inbox within 48 hours.Have had numerous contacts since, they will even speak directly to the contractor to make sure they know what needs doing.Directors John and Alison are ridiculously well qualified and are super passionate about old houses.Prices are very, very, reasonable and the cherry on the cake is they are lovely people.Problems with an old house, just contact these guys, the best call you’ll make.Brilliant!
On behalf of our clients, we commissioned Durie Heritage to carry out a gable wall survey, looking at damage caused by suspected damp/rotten internal timbers. Durie were able to identify the true cause of the issue and provided a very detailed, evidence-based report with full rationale, images and explanations. As a result of the report, the remediation works were less intrusive than originally expected and will take a much more sensitive approach to the existing building fabric. A straight-talking company we hope to have the pleasure of working with again in the future.
We were interested in buying a very old timber framed cottage and I realised that we would need some specialist guidance before proceeding. After researching a number of specialist surveyors we settled on Durie Heritage. John was brilliant right from the start. Communication was good and the price competitive. The level of detail in the survey was invaluable to us along with Johns clear expertise and knowledge which helped us to make an informed decision as to how best to proceed. I am so grateful we found them! Would have no hesitation in recommending.
Alison and John provided a roof inspection following the discovery of wood rot in our attic. With it being an old Glasgow tenement, I wanted some independent advice before committing to extensive repairs. The service they provided was fantastic. They managed to fit me in around other jobs as I was on holiday that week. They gave useful advice on the materials we should use for the repair and the right tradespeople for the job. They put the drone up to get some good videos of the roof which was included in the price of the survey. They took plenty of photos in the loft space and moisture readings in areas of concerns. Ultimately they discovered there was still water coming in despite significant roof repairs undertaken 6 months earlier. If we had went ahead with the rot treatment works, the root cause of the issue would not have been addressed. I’d highly recommend them. They do what they say they’ll do, they’re not afraid to get their hands dirty, are honest and straight-talking, and all at a reasonable price. They know how old building works and I’m glad I sought their advice.
John is extremely knowledgeable about old buildings. He was able to give a comprehensive explanation of why our flat was feeling cold and the reasons why we had found patches of damp and how to go about preventing this. He gave a detailed breakdown of how we should do this (which didn’t involve selling us products or services we didn’t need like a previous “damp specialist” had tried to do). It was worth paying a bit extra to get the level of expertise and care John provides.
John visited the house to help us track down the source of some leaks in the roof. He made a thorough examination and provided details of ameliorative action. He even identified the cause of another leak on another part of the roof, which I hadn't asked advice about. He was great at explaining his reasoning and advice. The report was clear and produced quickly.
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We specialise in old houses and in the diagnosis of complex defects including dampness, structural movement and decay. We provide detailed explanations specially written for householders to follow and encourage on-going contact for support following surveys.
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