Last Updated: November 2025
This Cookies Policy explains how Ratelivo (“we” or “us”) uses cookies and similar tracking technologies on our Platform. It should be read in conjunction with our Privacy Policy (which provides further details on our data practices). By using Ratelivo, you consent to the use of cookies as described in this policy. If you do not agree, you can adjust your browser settings or refrain from using the site (though some features may not work without cookies).
What Are Cookies?
Cookies are small text files that websites you visit place on your device (computer, smartphone, etc.). They serve a variety of functions, like keeping you logged in, remembering preferences, and helping website owners understand how visitors interact with the site. Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period or until you delete them). We also use similar technologies like local storage, pixels, or SDKs for mobile apps – for simplicity, we refer to all of these as “cookies” in this policy.
How We Use Cookies
Ratelivo uses cookies to enhance your user experience and to enable core site functionalities. The types of cookies we use include:
- Essential Cookies: These are necessary for the website to function properly. For instance, when you log into Ratelivo, an essential cookie remembers your session so you don’t have to re-enter your credentials on every page. Essential cookies also help with things like load balancing (distributing visits across servers) and security (for example, to help prevent fraudulent use of your account). Without these cookies, certain services you’ve asked for (like submitting a review or accessing your profile) can’t be provided.
- Preference Cookies: We use these to remember your choices and settings to provide a more personalized experience. For example, cookies remember your chosen display language (since we operate in English, this mainly applies to interface preferences or locale formats), or if you choose to hide a one-time notification or pop-up, we save that preference so it doesn’t show again.
- Analytics Cookies: These cookies help us understand how visitors use Ratelivo. We use third-party analytics tools (such as Google Analytics) that set cookies to collect information like which pages are visited, how long users stay, which links they click, and what site referred them. This information is aggregated and anonymous – it does not identify you personally. It helps us track the performance of our Platform and make improvements, for example, identifying frequently asked questions to improve our Help Center, or seeing if a new feature is being used. We also track conversion metrics (like how many people who see a certain feature end up using it) to gauge the effectiveness of site changes.
- Advertising and Marketing Cookies: Currently, Ratelivo has a minimal advertising presence, but in the future we may allow businesses to promote their listings or display sponsored content. Advertising cookies would be used to track the performance of such promotions and possibly to deliver more relevant ads to you. For example, if you are browsing a lot of restaurants on Ratelivo, we might show an ad for a restaurant service – advertising cookies might prevent you from seeing the same ad too many times and help measure how many people clicked on it. If we integrate with external ad networks or social media (for instance, a “Share on Facebook” button), those services may set their own cookies subject to their privacy policies. We will update this section if our use of advertising cookies expands.
Third-Party Cookies
Some cookies on Ratelivo are set by third parties that provide services for us. For example:
- Analytics providers: As mentioned, Google Analytics sets cookies to help us analyze site traffic (Google’s privacy policy covers these).
- Social Media: If we enable features like allowing you to log in via Google, Facebook, or other social accounts, those platforms may set cookies to manage the login process or if you interact with embedded social plugins (such as a Facebook “like” button on a blog post, if we had a blog). These cookies are set by the third-party and we don’t control them.
- Payment/Subscription Services: Should you purchase a premium subscription or any service through Ratelivo, our payment gateway might set a cookie to remember your transaction or to keep the checkout process smooth.
We strive to list and keep track of all third-party cookies in use. For a detailed list of cookies and their purposes, please refer to the “Cookie Settings” or “Cookie Details” section on our site (if available), where we maintain an updated list.
Your Choices
Upon your first visit to Ratelivo, you’ll see a banner or pop-up explaining that we use cookies, with a link to this policy. You have a few options to control cookies:
- Browser Settings: Most web browsers allow you to refuse new cookies, delete existing cookies, or notify you when new cookies are set. Please consult your browser’s help documentation for instructions on how to do this. Keep in mind that disabling all cookies may affect the functionality of our site (for instance, you might not be able to log in or some features might not remember your preferences).
- Opt-Out Tools: For analytics, Google provides an opt-out browser add-on (for Google Analytics) if you wish to prevent analytics cookies from functioning. For interest-based advertising, there are industry programs like the NAI (Network Advertising Initiative) or EDAA (European Interactive Digital Advertising Alliance) where you can opt out of many cookies from participating companies (see their websites for more info).
- Site Cookie Preferences: We may offer a cookie consent manager on our site allowing you to toggle certain categories of cookies (e.g., you might choose to accept essential and analytics cookies but not marketing cookies). If available, you can find this under a “Cookie Settings” link on our site’s footer or in your account settings.
Remember that cookie choices are typically stored per browser or device, so if you use multiple devices or browsers, you’ll need to set preferences on each.
Updates to this Policy
We may update this Cookies Policy from time to time, for example if we start using new types of cookies or if regulations change (such as ePrivacy directives or similar laws). We will notify users of significant changes, for instance by updating the “Last Updated” date and possibly through a site banner. We encourage you to review this policy periodically to stay informed about our use of cookies.
If you have any questions about our Cookies Policy, you can contact us at privacy@ratelivo.com. We’ll be happy to clarify anything for you.
