Review Time
While the end result looks good, I am not sure how this company can advertise their page as “fast turnaround”Best it was such a slow turnaround that the puzzle I ordered for my husband for his birthday was received approximately a week later after much correspondence and secondly, the company is misleading the general public by calling themselves my picture.com.AUTHEY ARE ACTUALLY LOCATED IN GERMANY. IT SEEMS.A VERY DISAPPOINTING EXPERIENCE DUE TO THE LATENESS OF MY GIFT ARRIVAL.I TRULY REGRET NOT USING ANOTHER COMPANY WHO GENUINELY LOCATED IN AUSTRALIA.
Terrible! They say a framed picture takes 2 days to process/complete. My order was not dispatched until a WEEK after I ordered it. I was then informed that it will take 10-14 BUSINESS DAYS to arrive (so 2-3 weeks!!!!!!!) even though I was charged $30 postage. What kind of snail mail is that??These people pretend they are in Australia by having .com.au. But they are based in Germany. I needed this within 2 weeks as I am going to UK and wanted it as a gift. But I was told that I couldn't change the address as they ONLY ship to Australia!?!?!?!?!??!! Why!?!?!?!?!?!Now I won't have this picture of my son in time to take over to my elderly mother. Thanks for wasting my time and money, mypicture.P.S. In response to their reply below...I have already reached out via email multiple times and was met with "sorry this is no good for you, but tough luck". I asked to change the address the next day after ordering, not post-dispatch.
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With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.See more
