us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Amneris Alvarado
I love ZIP

I love ZIPAs a first-time customer, the process was easy and smooth. I feel relieved that I have the computer that I need for school and work without the stress of making a one-time payment.

5
Date of experience: Oct 23, 2025
Darius Ford
Great product

Great product

5
Date of experience: Oct 23, 2025
Peter
Didn’t work out after needing to return the item.

I made a purchase using zip, from Best Buy. Payed the first payment with about $70 down. The product was damaged so we needed to return it and when we tried to buy the same item for the same price and the same store i was Not approved and had to start a new payment arrangement for over $200 down payment for just 4 weeks instead of 8. We were not able to make the purchase due to the much larger down payment with no explanation:

2
Date of experience: Oct 23, 2025
Ruth
Very helpful

Very helpful

5
Date of experience: Oct 23, 2025
Best service

Better than afterpay.

5
Date of experience: Oct 23, 2025
Elian
Very easy to use/Sign up

I just used Zip for the first time earlier this week and it was seemless. Very easy to work around and definitely will be using again

5
Date of experience: Oct 23, 2025
Luis  Arce
It’s helping my credit score I am…

It’s helping my credit score I am forever grateful my finances are in better shape as well.

5
Date of experience: Oct 23, 2025
Jennifer
Is amazing

It such a helpful app amazing I love it

5
Date of experience: Oct 23, 2025
Virginia Auer
Log design to small to read

The logo wound up being g to small to read. I got a proof but it didn’t seem as small to me in the proof.

3
Date of experience: Oct 23, 2025
Juan Lopez
Quality of the folders are not good…

Quality of the folders are not good they’re very thin and cheap for the price.

2
Date of experience: Oct 23, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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