I am a loyal player (Account: [fakerpass126.com]) with 10bet since October 2024. On February 11, 2026, my account was abruptly suspended, and my total balance of 9,200 CNY was confiscated without any prior notice.
The casino cited Clause 3 c. (non-recreational betting) as the reason for this seizure. I strongly contest this decision. I have been using this account for nearly two years, and my recent activity includes diverse play across both sports and casino sections. Professional arbitrageurs do not engage in the type of recreational play that I have consistently demonstrated.
Furthermore, the casino has refused to provide any specific evidence or offer an identity verification (KYC) process to resolve their concerns, simply stating their decision is "final." As a long-term user, I find this lack of transparency and arbitrary seizure of funds to be a severe breach of fair play.
I demand the full restoration and release of my 9,200 CNY balance.
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