I had a terrible experience with 12go-Asia. Despite booking well in advance (in February!!!) for a trip from Bangkok to Chiang Mai on July 27th, they failed to honor our reservation, causing immense inconvenience and frustration.The level of incompetence and unprofessionalism displayed by 12go-Asia is unacceptable. Our booking was not processed correctly, resulting in a complete disruption of our travel plans. Their lack of accountability and poor communication only added to the problem.I strongly advise caution when considering 12go-Asia for travel services. Their failure to deliver on promises and the lack of accountability highlight significant issues within their organization. It is crucial to be aware of their subpar service.Overall, my experience with 12go-Asia was highly disappointing. I hope this review helps others make informed choices and prompts 12go-Asia to address their shortcomings for future customers.
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