1800thelaw2.com

I wish I had seen these reviews first…

I wish I had seen these reviews first instead of the phony 5-star propaganda online regarding the law firm we were referred to! I would rate them negative stars if that was an option.We were referred to a law firm where NO one speaks English as their first language! The initial contact person had a slight Spanish accent but spoke clearly & convincingly enough that I thought it was OK to sign with them. Since then, the paralegal assigned to our case has such a thick Spanish accent that he is almost unintelligible over the phone. I asked for him to be replaced with someone I can understand & was told that we could communicate via text! Really? They acted like my inability to understand him was a gross inconvenience for THEM! I was treated like a freak and humiliated because I could not understand this person. I am being pushed around to get all kinds of medical treatment with NO explanation why. The draw is that you pay nothing if there is no money collected, however, at the clinic I was presented with a disclaimer to sign making me ultimately responsible for payment! That contradicts the employment contract that clearly states the terms of “no payment if there is no money collected”. 1 800 the law 2 keeps sending text messages & asking for feedback regarding my experience with the referral firm. I called them to complain and the person answering had a THICK accent! She was obviously following a script with the usual meaningless “we apologize” blah blah blah… in other words, they could care less, they just want their fee for referring us to Angel Reyes & Associates. It’s bad enough to be traumatized in an accident, but these people have only made a bad situation worse. No one should be treated/mistreated like this. Skip these people and save yourself from a nightmare.

Date of experience: Dec 01, 2025