Stole £460 after I cancelled – now only partial refund, still ignoring compensation
Rating: ⭐ (1 star) no stars if possible!
I signed up for 1to10x and immediately regretted it.
On 8th January 2026, I emailed to cancel. They confirmed in writing:
"Your application has been successfully cancelled. No further charges will be applied."
Then on 9th January they took £229.67 from my account.
On 12th January they took another £230.76.
Total stolen after confirmed cancellation: £460.43.
Update 18th February 2026:
They have now refunded £496.28 (appears on my statement as "1to10x usa debit card refund").
This confirms they admit the original charges were wrong.
But they still owe me:
£45.91 of what they originally stole (shortfall from the full £542.19)
£5,000 compensation for lost earnings (based on their own marketing claiming "$70,000–$100,000 entry salary"), plus distress, time theft, and deliberate misconduct
They are completely ignoring my compensation demand.
I am not alone.
📊 On Trustpilot, 33% of 112 reviews are 1-star. The complaints are identical:
Fake claims about Microsoft affiliation
No real US support during business hours
Hostile staff who deny refunds
Money taken after cancellation
Founders Pranjal Goswami and Rishabh Jain have been contacted directly and remain silent.
Regulators notified:
✅ Action Fraud UK (submitted)
⬜ FTC (USA)
⬜ California Attorney General
⬜ India National Consumer Helpline
⬜ San Francisco Police Department
Avoid this company. They steal after cancellation, then offer partial refunds and hope you go away.
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